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What You Agree To When You Use pokerpages

These terms set out the rules that apply to your pokerpages account — how you open it, how you fund it with PayPal, Venmo, or Play+, and what we expect from both sides.

PayPal, Venmo & Play+ coveredState eligibility appliesAccount-holder age verification requiredWe update terms when rules changeContact support with any questions
pokerpages What You Agree To When You Use pokerpages
YOUR ACCOUNT RIGHTS

How We Handle Your Data and Account Security

Data Retention

We keep account and transaction records as required by applicable state regulations. You can request a summary of your data by contacting support directly through live chat or email.

Cookie Policy

We use session cookies to keep your account logged in and analytics cookies to improve the lobby. You can manage cookie preferences through your browser settings at any time.

Account Security

Your account is protected by SSL encryption on every page. We recommend a strong, unique password and will never ask for your PayPal or Venmo credentials through any support channel.

Requesting Changes

To update your registered email, payment method, or personal details, open Account Settings on desktop or mobile. Some changes — like a new withdrawal wallet — trigger a fresh identity check.

TERMS CONTACT

Reach Us About These Terms

Team online

Live Chat

Our support team can clarify any clause in these terms. Open the chat window in your account dashboard and we'll respond as quickly as we can during staffed hours.

Email Support

Send detailed questions about account terms, payment disputes, or eligibility to our support address. We aim to respond within one business day for all written inquiries.

Account Help Center

The Help Center inside your account covers FAQs on our terms, including PayPal and Venmo payment conditions and what triggers an identity verification hold.

Common Questions About pokerpages Terms

These are the questions we hear most often about how our terms work in practice — from payment rules to account changes and eligibility.

They apply to every pokerpages account holder. By creating an account and making a deposit — through PayPal, Venmo, or Play+ — you confirm you've read and accepted them.

Yes. We'll notify you by email before any material change takes effect. Continuing to use your account after that notice means you accept the updated terms.

Access depends on state law. If you're in an ineligible state, your account application will not proceed. We do not process deposits or withdrawals for accounts in restricted jurisdictions.

Before releasing funds to your PayPal or Venmo wallet, we may verify your identity to satisfy state-level requirements. You'll receive an email with the exact documents we need.

Contact support via live chat or email and ask for a data summary. We'll compile your transaction and account history and send it to your registered email address.

Play+ loads follow the same terms as other deposit methods — limits and processing timelines are shown in your cashier. The card must be registered to your verified pokerpages account.
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Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.