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How pokerpages Handles Your Personal Information

We collect only what we need to run your account, process payments through PayPal, Venmo, and Play+, and keep your sessions secure. This policy spells out exactly what we do with that data and what rights you hold over it.

No data sold to third partiesPayPal, Venmo, Play+ transactions protectedAccount data access on requestState-law compliance where applicable
pokerpages How pokerpages Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Got a question about your data? Three ways to get a straight answer. Our support team handles data requests, correction asks, and deletion inquiries — no automated runaround. Response times depend on request complexity, but we acknowledge every privacy inquiry promptly.

Live Chat Open the chat window inside your account dashboard and type 'privacy request' to route your message directly to the data-handling team.
Email Support Send your request to the support address listed in your account settings. Include your registered email so we can match it to your record quickly.
Account Settings Some data corrections — display name, email address, linked PayPal or Venmo details — can be handled straight from the Settings tab in your account.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data protection at pokerpages is built around four concrete practices: limited collection, encrypted storage, restricted access, and a clear retention schedule. We do not retain payment credentials beyond what your active account requires.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to see which pages load slowly. You can block non-essential cookies in your browser settings without losing account access.

Account Security

Login sessions use token-based authentication. If you access your account from a new device, a verification step is triggered before the session is opened — covering mobile and desktop alike.

Data Retention

Active account data is kept for the life of your account plus any period required by your state's applicable law. Closed accounts are purged on a rolling schedule after that window closes.

Third-Party Sharing

We share data with payment processors — PayPal, Venmo, and Play+ — strictly to clear your transactions. No marketing partners or data brokers receive your personal information.

Common Questions About Your Data at pokerpages

These are the privacy questions we actually get asked. If yours isn't here, use live chat or the support email in your account settings.

We collect your name, email, date of birth, and payment details — such as your PayPal account or Play+ card — needed to verify your identity and process transactions.

No. We do not sell your personal data to advertisers or third-party marketers. Payment processors like PayPal and Venmo receive only the data required to clear your transactions.

Send a request through live chat or the support email in your account settings. Include your registered email address so we can locate your record and respond accurately.

Yes. Submit a deletion request via live chat or email. We'll remove your data after completing any state-mandated retention period that applies to your account.

Session cookies keep your login active. Analytics cookies track page performance, not personal behavior. You can disable non-essential cookies in your browser without losing account functionality.

Transaction metadata — amount, date, reference ID — is stored in our payment ledger for audit purposes. Full payment credentials are not stored beyond what your active account requires.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.